*用心服務

我們的營運理念是能給予顧客體驗最佳網購經驗。不論在售後服務，或是網購途中想同我們溝通，我們都會隨即解答顧客的疑問及提供咨詢。而我們的目標是透過優質的網購互動讓顧客得到所需的產品資訊。將心比心，您所關注的，正是我們所關心的。

開箱短片-會以顧客用家的視角去拍攝，務求感受和認識更體貼的產品特性、質感好壞、實拍試戴的顏色及配襯建議等。我們會在IG上持續更新最新產品的開箱短片，以及您所希望深入了解的產品評測片段！您對我們影片的寶貴留言、互動體驗及向外分享正是我們的價值所在。

*價錢先導

能作為您在香港首選的隱形眼鏡網購平台。提供真誠體貼的服務外，我們相信以親民實惠的產品價格是給顧客的第一印象。我們富有經驗的顧客服務團隊，會以專業視野洞悉市場潮流，去保證產品價格及產品推廣是您在所有網購平台上最親民的。請緊貼我們得到最好的優惠驚喜。

*七彩生活

顏色是有生命的，如同每個人一樣每個顏色都是如此真實和獨特—就像您與我。作為扎根在香港的隱形眼鏡網購平台，我們會竭力吸納及引入更多韓國品牌的隱形眼鏡。我們確信提供多樣的產品顏色選擇及在KALALENS我們會全心為您帶來愉快的網購時間。讓我們一同享受色彩繽紛的世界，購物就是這麼愉快！


* Service with Heart
To bring the best online contact lens shopping experience for customers is the core philosophy of our store, we are pleased to “Reply in Seconds” - from giving advices on choosing cons to further information of products and after-sales, we aim to provide high quality of conversation and efficient customers experience with totally reliable transparency of information. We care what you care, What you concern is our concern. “Unboxing Video” - to understand a product more closely at a first-person angle, we do our best to describe and reflect how the color actually looks after putting on asian brown eyes, how its texture is, pros and cons of the product, as well as a precise suggestion and tips. We keep up-to-date to share unboxing videos on Instagram for anything you want to know, we will test! Please feel free to follow us and drop us a feedback, your experience is always what we value and appreciate.

* Attract with Price
To be your #1 solution for contact lens in Hong Kong, besides providing the best service as we can, we believe an attractive price is important to make good impressions for customers. Our experienced and professional team “Sticks tightly to the trends” of the market, to guarantee the price and “Promotions” at our store is one of the best price you can find at online stores. Please stay tuned for more surprises.

* Live with Colors
Color has life, just like anyone of us, and each color shows its very true and unique character, just like anyone of us. Being an online contact lens store based in Hong Kong, we are proud to have the privilege to search and work with a wide range of “Korean brands”. “Life is colorful” we certainly know that providing a various choice of colors and complete inventory of all power helps an enjoyable shopping time, come shop with KALALENS, let's enjoy a colorful world, Shopping is Fun!